No - not lost in a fog of alcohol - a weekend without streaming samples!
In our enthusiasm to launch or Spring Sale with it's 50% volume discount - up from the 'Launch' Discount of 20% - we made extensive use of the powerful Find and Replace command in Dreamweaver and stupidly omitted to test the streaming sample pages after we had uploaded them!
So what did we find in the failure log this morning but a lot of sample files with odd characters in the filename. It took a moment or two to cop on because we often see the results of failed unauthorized attempts to download these samples in this log. Then a quick check with four OS/Browser combinations convinced us we had a problem Houston.
Thinking back to Friday afternoon's activity and the rush to make those changes and a penny began to drop. A test on Widor's Toccata confirmed the diagnosis and we have now reversed the evil spell and restored streaming happiness!
Because of the way the files are organised/named we avoided this problem on our Ringtone files so at least they were streaming.
Finally, I'd just like to say a belated Hello! to the five RSS subscribers to this blog. After a rather slow start I had stopped monitoring our Feedburner account some months ago and the id and password got misplaced. It took a number of retries to regain access.
It is nice to know that you are there and provides that bit more motivation on the slow news days to try and come up with something interesting.
In our enthusiasm to launch or Spring Sale with it's 50% volume discount - up from the 'Launch' Discount of 20% - we made extensive use of the powerful Find and Replace command in Dreamweaver and stupidly omitted to test the streaming sample pages after we had uploaded them!
So what did we find in the failure log this morning but a lot of sample files with odd characters in the filename. It took a moment or two to cop on because we often see the results of failed unauthorized attempts to download these samples in this log. Then a quick check with four OS/Browser combinations convinced us we had a problem Houston.
Thinking back to Friday afternoon's activity and the rush to make those changes and a penny began to drop. A test on Widor's Toccata confirmed the diagnosis and we have now reversed the evil spell and restored streaming happiness!
Because of the way the files are organised/named we avoided this problem on our Ringtone files so at least they were streaming.
Finally, I'd just like to say a belated Hello! to the five RSS subscribers to this blog. After a rather slow start I had stopped monitoring our Feedburner account some months ago and the id and password got misplaced. It took a number of retries to regain access.
It is nice to know that you are there and provides that bit more motivation on the slow news days to try and come up with something interesting.