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New Download Problems

Well - not really - more like the reappearance of an old issue.

With IE7 and media players like Windows Media Player or Quicktime downloaded files are played straight away and it is far from obvious if or where they are saved.

Although we recently upgraded some of our PC's to this configuration we hadn't spotted the issue ourselves and by some strange chance two customers raised it this morning.

It took a while hunting around the menus in both the player and the browser, followed by a quick Google enquiry to track down the solution.

This time with IE7 you go into Tools/General/ Browser history/Settings/View files to get to the Temporary Internet folder where your downloaded files are sitting quietly. I suppose that an explorer search set to look at hidden folders might have found them eventually but life is too short.

So thanks to those two customers we'll be updating the site with that advice later today.

If anyone know how we are supposed to keep up with developments like this I'd really like to hear about it.

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