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Superb Support from Xara

Xara is a software company that started life 20 or more years ago producing software for the much loved Acorn comupters including a vector based drawing package called ArtWorks that was way ahead of its time. Over the last five years I have been using their current drawing package and their web graphics package called WebStyle and I have continued to be impressed.

When the sub-menu problem emerged we carried out the usual checks and made little progress and then asked for help from Xara. After an inital clarification we noticed that on pages like MP3 Ringtones where a lot of elements are loaded (even on broadband this takes a noticeable period of time) the menu worked properly until the page was fully loaded. Xara support followed up that clue and spotted the clash between one of their javascript variables and the code for Hitslink and proposed the modification which we are now rolling out across the site. So full marks to Xara support for their excellent detective work - we didn't notice the impact of the new code from Hitslink when we installed it and so failed to associate cause and effect - a lesson for the future!

Today we also had an encouraging message from The Bassman in Las Vegas and in the spirit of promoting independent instrumental music sites you might like to go and hear some of the samples from his Modern Jazz CDs at
Stephane Bertrand

Have a good day!

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