Skip to main content

Superb Support from Xara

Xara is a software company that started life 20 or more years ago producing software for the much loved Acorn comupters including a vector based drawing package called ArtWorks that was way ahead of its time. Over the last five years I have been using their current drawing package and their web graphics package called WebStyle and I have continued to be impressed.

When the sub-menu problem emerged we carried out the usual checks and made little progress and then asked for help from Xara. After an inital clarification we noticed that on pages like MP3 Ringtones where a lot of elements are loaded (even on broadband this takes a noticeable period of time) the menu worked properly until the page was fully loaded. Xara support followed up that clue and spotted the clash between one of their javascript variables and the code for Hitslink and proposed the modification which we are now rolling out across the site. So full marks to Xara support for their excellent detective work - we didn't notice the impact of the new code from Hitslink when we installed it and so failed to associate cause and effect - a lesson for the future!

Today we also had an encouraging message from The Bassman in Las Vegas and in the spirit of promoting independent instrumental music sites you might like to go and hear some of the samples from his Modern Jazz CDs at
Stephane Bertrand

Have a good day!

Popular posts from this blog

Introducing Children To Music… Strategies For Success

While we struggle to restore full menu fuctionality We thought you'd like to hear about a more uplifting topic: Introducing Children To Music - Strategies For Success I've heard a million parents lament the fact that they didn'’t get their children interested in music sooner. There are also hundreds of adults out there that wish they had learned how to play an instrument when they were younger. Studies actually support the idea that music stimulates certain brain connections and can actually help children grow smarter! Music also provides an invaluable outlet for safe expression of feelings and emotions, and can also serve as an important learning tool throughout your children's lives! Music helps educate in many ways, by developing children'’s memory skills and nourishing their spirit. Now, some children are a bit resistant to music at first, but you can easily find ways to encourage them to enjoy music in many different forms early in life. You need to si

Bigdaddy's in the Wings

Friday's customer mystery is unresolved ... But meanwhile, word on the SEO street is that, the next major re-index on Google, code name Bigdaddy, is being prepared and a few of our keywords seem to be in play. Since Jagger we have already seen our most competitive keywords drift back into effective obscurity but the rest seem pretty secure at the moment. It looks as if this could cause some further erosion but nothing too exciting. Our sub-menu problem isn't helping people to move around the site so we must get to the bottom of it. The response from support hasn't been too helpful so far but we shall persist. The production software problem is also proving intractable - technology is great when it works but more than a tad frustrating when it don't.

We're Back with the Symphonies

I can't believe it has taken so long but we are finally there and two Beethoven Symphonies have been published. An early bird has already bought the first movement of the Fifth! The hubris of recording these wonderful pieces on new world instruments caused me to pause for some time but each time I listened to them I heard something new and the overall effect was so positive I have pressed ahead. Inevitably some of the machinery was a bit creaky after such little use - not least my memory for where I had put things. We also bought a new player which is taking a little time to bed in - not helped by browser quirks on this PC which refused to play them - sorted now! We're looking to develop the use of play lists as a way of promoting sales but there is a bit more work to do on that. The auto play of the excerpt from the first movement of Beethoven's 5th is a temporary celebration and will be replaced by a more controllable solution later this week. After the repair work