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BigDaddy is a nasty lurker!

For new readers that headline demands some explanation.

BigDaddy is the designation assigned to the next big Google update as reported in the SEO chat fora.

We can see what we think is BigDaddy sitting on one of Google's many data centers while they test it. We are hoping that the tests are giving rotten results because all the checks we have made on our key words are significantly adverse for us. BigDaddy has been around for a while and it looks as if they are trying variations because it wasn't this nasty at first blush.

This just reinforces the uneasy feelings induced by a new monitoring package as we continue to get used to Google Analytics.

On the plus side we tracked down our elusive customer's order details and have sent him the tracks that he paid for. We're not sure but it looks as if the link back from PayPal failed. At least we now know where to look in the database for the relevant details if this ever happens again and we will be able to respond in a much more positive way. From our point of view this is a failsafe mode but it is upsetting to customers so we have our fingers crossed against any recurrence.

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